• Serving SC, NC, GA & More
  • Call: +1 (803) 814-3586

FAQ

Frequently Asked Questions

You have a question, we have an answer. We are constantly adding some of our most asked questions to this page so if you have a question and don’t see your answer, don’t hesitate to email us at info@dimensionsent.com.

From initial contact until the very last song is played, the last photo is taken, or the very last piece of equipment is packed away, we will dedicate our time, energy, and resources to making your event everything you imagined it to be and more. We are available for any questions or concerns leading up to your event to ensure that you and your guests have a stress free, fun-filled experience.

We primarily cover events throughout South Carolina, North Carolina, and Georgia, however, we are willing and able to travel anywhere your entertainment needs require.

Please complete the form on our contact page to inquire about date availability and pricing or email us at info@dimensionsent.com. You can also call us at (803) 814-3586, however, to ensure there is no room for miscommunication, all quotes will be provided via email.

Although we’ve never been late to an event, or had to cancel due to illness or tragedy, we are prepared with back-up DJs and Attendants in case of an unfortunate event. We will handle everything so you won’t have to worry!

We truly appreciate you for considering our company for your entertainment and event needs, however, due to the amount of inquires we get our policy is to only hold dates with a signed contract and deposit. Often times, people are gathering information and quotes but are not ready to book so we don’t want to hold a date and turn someone away who may be looking at that same date. To secure your date, we typically require a 50% deposit and a signed contract with the remaining balance due at least 1 week prior to the event.

Every event is unique in its entertainment needs. Some of our services have a standard price regardless of venue size, guest count, or distance but some are dependent upon those factors. It would be a disservice to our clients to provide general pricing without knowing the needs of an event. Charging someone who is having a birthday party with 50 people the same as someone having a party with 500 people wouldn’t be fair as it doesn’t require the same amount of equipment and resources. For that reason, we like to gather as many details about your event before providing an accurate quote.

You are more than welcome to provide a list of songs you would definitely like played along with songs we should not play under any circumstances. We also recommend that you pick about 30 songs that you like or you think your guests will like and we will use your “customized music list” as well as over a decade of experience in reading and working the crowd to keep your guests dancing and having a great time. While we will work to incorporate all of the songs in your music list, we cannot agree to stick to a set playlist and limit our creative control. If you prefer a strict set playlist for your event, we do offer custom CD and Flash Drive options or custom mixes for a fee. Having creative control and freedom ensures you have the best event success.

Often times, entertainment companies focus so much on the look of an event and will drop the ball on the sound. We are here to pick the ball up and slam dunk it! Not only do we have exceptional looking DJ and Photo Booth setups, our DJs are all veteran DJs with years of experience and quite frankly, are really good! While your guests will care about food and decor, what will have the most lasting impression is the entertainment and how they felt at your event. We want your guests to tell you years later how much fun they had at your event and how it was one of the best parties they’ve ever been to. That is our goal for every event.

ABSOLUTELY! We do several school and family friendly events a month so there is no way that we would ever jeopardize the atmosphere of your event by playing music that is not appropriate. Typically, we only play clean music unless it has been requested by the event organizer that they would prefer explicit music.

That is completely up to you as the organizer. If you choose to allow your guests to make requests, we will make every effort to accommodate their requests. If the request is in line with the crowd and event, we will play it. Sometimes, guests will make a request that the majority of the crowd may not enjoy or if it is fairly unfamiliar we may not have a clean version so in those cases, we will use our judgement and may elect not to play.